At Wood & Randall, we strive for our operations to be professional, organized, streamlined. We have put in place procedures with multiple checks and balances in an effort to serve our clients in the best possible way. We could not do this without having an excellent office staff. Please take a moment to meet our wonderful staff!
Office Manager, Desiree Ortiz. In addition to handling all billing and payroll responsibilities, she oversees the day-to-day operations of the office. Des has excellent organizational skills. She keeps everyone on track, on target.
Calendar Coordinator, Laura Wilson. Laura’s calm and friendly attitude is just what’s needed managing our busy calendar. She is great at dealing with reporter and client requests and is a skillful multitasker.
Production Department: Sam Bov and Vanessa Carpio. Sam and Vanessa handle the hectic job of producing transcripts, exhibits, along with our in-house video production. They are extremely detail oriented, a must for the myriad of steps required to produce top-notch transcripts.
Client Liaison, Ruthanne Esparza, CSR. Retiring from deposition reporting after 20 years, Ruthanne now works serving our clients by educating them on all of our latest technology, assisting with any requests, questions, concerns and of course, showing our appreciation for our wonderful clients by visiting and dropping off goodies.
Receivables/Collections, Sheri Baldwin. With an attention toward detail and a positive attitude, Sheri handles everything from client statements, follow-up calls and collection accounts. She does this with a kind and gentle touch.